Privacy Policy
Last updated: April 2026
Anatoli Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website (anatolilabs.com) and when you use our Shopify applications.
Information We Collect on This Website
This website does not use tracking cookies and does not collect personal information from visitors. We use Cloudflare Web Analytics for aggregate, privacy-friendly traffic statistics. Cloudflare Web Analytics:
- Does not set cookies or use any client-side state
- Does not track visitors across websites
- Collects only anonymized, aggregated metrics (page views, country, referrer)
- Excludes visitor data originating from the European Union
If you contact us via the email link on this site, your message and email address are stored in our support system to allow us to respond.
Information We Collect in Our Shopify Applications
When you install a Shopify app published by Anatoli Labs, we may collect:
- Store information: Basic store details required by the Shopify API to provide the app's features (store name, plan, locale, the specific objects the app needs access to as listed at install time)
- Usage data: Anonymized events used to improve reliability and feature quality
- Support communications: Information you provide when contacting support
How We Use Information
We use information solely to:
- Provide and maintain our website and applications
- Respond to your support requests
- Investigate bugs and improve product quality
- Send essential updates about our applications (we do not send marketing email)
We do not sell, rent, or trade personal information. We do not share information with third parties except as required to operate the service (e.g., Shopify, our hosting provider) or as required by law.
Third-Party Processors
The following third parties process limited data on our behalf:
- Shopify Inc. — hosts our applications and the data they require to function
- Cloudflare, Inc. — DNS, content delivery, and privacy-friendly Web Analytics
- Help Scout — support ticket management
Data Security
We implement appropriate technical and organizational measures to protect your information. Our applications operate within Shopify's secure infrastructure and follow industry best practices for data protection.
Data Retention
We retain information only as long as necessary to provide our services or as required by law. When you uninstall a Shopify app, your store's data is removed in accordance with Shopify's mandatory data retention windows for app developers.
Your Rights
Subject to applicable law (including PIPEDA in Canada, the GDPR in the European Union, and Quebec's Law 25), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
- Lodge a complaint with your local data protection authority
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@anatolilabs.com
Support: help.anatolilabs.com
Mailing address: Anatoli Labs, Toronto, Ontario, Canada
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.